Returns & Refunds policy

We strive to provide our customers with the best products and service.

However, if you are not fully satisfied with your purchase, we offer the following return and refund policy:

1. Eligibility for Returns:

• Returns will only be accepted if the product is not up to the mark or does not match the description provided by the seller.

• Products must be unused, undamaged, and in their original packaging.

2. Return and Refund Policy for India:

• For customers within India, we offer a 7-day return and refund policy from the date of delivery.

• If the product does not meet your expectations or is not as described, you may initiate a return within 7 days of receiving the product.

3. Return and Refund Policy for International Orders:

• For international customers, we offer a 10-day return and refund policy from the date of delivery.

• Similar to domestic orders, returns are accepted only if the product is not up to the promised quality or does not match the seller’s description.

4. Return Process:

• To initiate a return, please contact our customer support team with your order details.

• You will need to provide a clear photograph of the product showing the issue.

• Once the return is approved, we will guide you through the return process.

5. Refund Process:

• Once the returned product is received and inspected, we will process the refund to the original payment method.

• Refunds may take up to 7-10 business days to reflect in your account, depending on your bank or payment provider.

6. Non-Eligible Returns:

• Products that have been used, altered, or damaged after delivery will not be eligible for a return or refund.

• Personalized or custom-made items cannot be returned unless they are defective or not as described.

We are committed to ensuring your satisfaction and will do our best to resolve any issues promptly. If you have any questions or concerns, please do not hesitate to reach out to our customer service team.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail shamasthstore@gmail.com

Thank you for choosing us!

Shamasth.